Equipment collected directly from customers will be stowed in our collection vans within protective packaging that is carried in the vans. All equipment collected is insured against damage. An equipment collection receipt will be left indicating any marks or damage to the equipment prior to collection.
Equipment delivered in to VideoTechs by customers own courier should be parcelled securely to ensure no damage occurs during transit. VideoTechs make no guarantee to open and inspect packages within a minimum period of time as may be required by couriers, although we will make our best endeavours.
Between once and five times each week we have engineers and technicians in the following areas:
We are very happy to take in deliveries to us from any location.
There is nothing more frustrating than something that wont work which should. We provide guaranteed collection days. We also offer same day, next day and timed collection options.
We will make every effort to ensure that you are without your product for the shortest possible time.